Frequently Asked Questions

Your Questions Answered

FAQs

Frequently Asked Questions

General Information

What is Acrtmatic?

Acrtmatic is a comprehensive supplier of outdoor living kits, stands, indoor furniture and more, we do business on Amazon, Walmart and more, we cater to DIY enthusiasts as well as professional builders.

How do I contact Acrtmatic?

Please send an e-mail tomichaellian655@gmail.com.

What are your hours?

Acrtmatic office hours are Monday through Friday from 8 am to 4 pm Monday through Friday. You can also order on our website 24/7.

How do I place an order?

You can place an order through our website by selecting the products you need and adding them to your cart. For custom orders, please contact our customer service team for assistance.

TV Cover

CAN I USE ANY TV OR DISPLAY?

Yes, any standard flat screen television or display can fit inside
Acrtmatic Outdoor TV cover within the specifications below. This
includes LED, LCD, or Plasma.

WILL MY TV FIT INSIDE THE TV CABINET?

Below are the general sizes available for each unit as well as a maximum break down of dimensions below.

Acrtmatic Outdoor TV cover:

WILL MY TV FIT INSIDE Acrtmatic Outdoor TV cover?

Below are the general sizes available for each unit as well as a maximum break down of dimensions below.

30-32 Inch TVs
40-43 Inch TVs
50-55 Inch TVs
60-65 Inch TVs
70-75 Inch TVs

Currently we can customize TV covers to the size you want.

Does the Acrtmatic Outdoor TV Cover come with a fan?

Each size of the Acrtmatic outdoor TV case comes with a pair of fans.

DOES THE TV ENCLOSURE PROTECT THE BACK AS WELL AS THE FRONT OF AN OUTSIDE TV?

Yes,The Acrtmatic Outdoor TV covers are complete TV enclosures and
protect your TV 360°. The TV mounts inside of the outdoor TV box.

WILL THE OUTDOOR TV COVER WORK WITH DIFFERENT KINDS OF WALL MOUNTS?

Yes,all our enclosures can be used with any type of TV mount (flat, tilt,
full motion, ceiling, or cart). Make sure your mount can hold the weight
of your television and the enclosure. 

HOW DO I CLEAN MY TV COVER?

Your outdoor TV cover will look its best when kept clean. The front and back housing can be cleaned with a mild soap and water.

DO I REALLY NEED AN OUTDOOR TV?

No, there are options available for you to use a regular indoor TV
outdoors. Things like outdoor tv enclosures will give you the needed
protection like moisture control, bug intrusion protection and complete
weatherproofing needed to protect your TV in a outdoor environment.

HOW DO I WEATHERPROOF MY TV OUTDOORS?

Using an outdoor TV case is a cost effective and comprehensive solution
to weatherproofing your TV for outdoor environments. Acrtmatic Outdoor
TV box are made to weatherproof your TV outdoors by offering complete
360 degree protection with things like hard case back housings using
shatter resistant clear front panels, dual and triple seal systems, heat
exhaust ports with dust and bug shields, filtered fan systems for
moisture control.

Shipping & Returns

When will I get my order?

Typically, standard shipping takes 2-4 business days in the Western U.S., 3-5 days in the Central U.S. and 4-7 days in the Eastern U.S.

Where are you shipping to?

Acrtmatic ships to the 48 contiguous United States. At this time we are unable to ship to Alaska, Hawaii or internationally.

What is your return policy?

You may return an item within 30 days of purchase if it is new and unused and comes with the original packaging, tags and labels. To initiate a return, please contact our support team with your name and order number.